Return and Refund Policy

Last updated December 01, 2019

Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at admin@ecoshowertechnology.com to obtain a Return Merchandise Authorization (RMA) number. After reviewing a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Eco Shower Tech
Attn: Returns
RMA#
16192 Coastal Hwy
Lewes, DE 19958
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us:

+1 917 310 3761

admin@ecoshowertechnology.com

© 2019 ECO SHOWER Tech – All Rights Reserved